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Call, text, or email - we are here to help you find what you need and make the most of Library resources.



Call any branch during regular business hours. Check out our locations page for phone numbers and hours.

Tinker Station Tech/Device Helpline

The Tinker Station helpline at 317-275-4500 is staffed by device experts who can answer questions about how to read, watch and listen on a PC, tablet or phone, as well as search and download materials from the Library's extensive collection of e-books, e-audiobooks and digital music.


Send a text to 317-333-6877 for quick questions and quick replies to connect you to the information you need. Your question will be answered within 24 hours (barring holidays). Message and data rates may apply, depending on your phone plan.


If you need to send some details and get a written response, shoot us an email via our contact form. This might be helpful if you hope to get an answer that contains links to web content.

What are some reasons to ask-a-librarian?

  • Help with accessing e-materials or using databases
  • Questions about your Library Card or your account
  • Help navigating or using the IndyPL website
  • To make a suggestion for a program or service
  • Assistance with research, school work, or business reference
  • Guidance in career services such as resume development or job search
  • Help understanding legitimate news sources
  • Utilizing Library resources for e-learning
  • Navigating college application processes

How can we help?

Outreach Services brings the library to your neighborhood.

Visit Outreach Services
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